Komerční banka
Head of Digital Channels
Komerční banka, part of Societe Generalé group, is one of the major bank on Czech market.
Mobile banking app for Retail and Business customers
Introduction of the new craft of UX Design and Research
Internet Banking redesign
Online Sales
New Auth method, SW token
Apple Watch app
Date
2014-2018
As a Head of Digital Channels, I led Product Owners and UX designers
Accountable for KB Digital Channels (e.g. Internet Banking, Mobile banking, etc.)
Coaching and Mentoring Product Owners & UX Designers within my team.
Responsible for outcomes realization of selected key projects.
Applying, implementing, and evangelizing the UCD/HCD methodology and Lean UX principles within the business, making sure the team of product designers put the user at the centre of everything we do.
Contributing to transformation of project-centric culture into product oriented.